Onslow Ramsay Pty Limited (A.C.N 118 335 603) are subject to the National Privacy Principles in the Privacy Act 1988 (Cth). This Privacy Policy and Disclosure Statement explains in general terms how Arabella Ramsay protects the privacy of your personal information under the National Privacy Principles. It also sets out the matters, which we are required to disclose to individuals under National Privacy Principles 1.3 and 1.5. The principles set out in this Arabella Ramsay Privacy Policy and Disclosure Statement will apply to any personal information you provide to Arabella Ramsay via our web site or under any agreement or arrangement and to information, which we collect about you from other sources.

Information Collected

We generally collect your personal information directly from you. For example when you subscribe to the Arabella Ramsay mailing list or enter details to complete your online transaction. Generally, the type of personal information we collect about you includes your name, e-mail address, and the state you live in.

When you look at this web site, Onslow Ramsay Pty Ltd makes a record of your visit and logs the following information for statistical purposes:

your server address
your top level domain name (for example .com, .gov, .au, .uk etc)
the pages you accessed and documents downloaded
the previous site you have visited
the type of browser you are using.

Cookies

Your Internet browser has a feature called "cookies" which store small amounts of data on your computer about your visit to any of our sites. However, cookies tell us nothing about who you are unless you specifically give us personally identifiable information. You do not need to have cookies turned on to visit our website. In addition, you may elect not to allow cookies to be collected by selecting certain options on your browser.

Web Bugs

We use electronic images known as Web bugs - sometimes called single-pixel GIFs, transparent GIFs, or clear gifs- that allow us to track general user traffic patterns.

Our Disclosure Statement

Arabella Ramsay collects personal information for the following purposes:

To provide you with information about Arabella Ramsay products via e-mail
To sell you Arabella Ramsay Products over the internet
Keeping count of return visits to our site
Accumulate and report anonymous, aggregate (data collected in mass), statistical information on Web site usage

How We Use or Disclose Your Personal Information

We will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.

We will use and disclose personal information for the primary purpose for which it was collected. We do not disclose personal information we collect to third parties for the purpose of allowing them to direct market their products and services. We engage third party contractors to perform services for us, which involves the contractor handling personal information we hold. For example, we may engage third party contractors to maintain and monitor our customer and user databases. In these situations, we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it.

Gaining Access To Information We Hold About You

We will, on request, provide you with access to the personal information we hold about you unless there is an exception, which applies under the Privacy Act. Your request to obtain access will be dealt with in a reasonable time. Arabella Ramsay may recover from you its reasonable cost of providing you with access. If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the Privacy Act.

Keeping Your Personal Information Up-to-date

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it. If any of the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to correct this information or, if necessary, we will discuss alternative action with you.

Security Of Your Personal Information

We protect any personal information that we hold from misuse and loss. We also protect it from unauthorised access, modification and disclosure. Your personal information may be stored either in hard copy documents or as electronic data in Arabella Ramsay's software or systems. We maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. We also maintain computer and network security; for example, we use firewalls (security measures for the Internet) and other security systems such as user identifiers and passwords to control access to our computer system.

How To Contact Us

If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to Arabella Ramsay's Privacy Policy and Disclosure Statement, please contact Arabella Ramsay at: